The end-to-end customer journey may take a person from one platform to another. With the company website being at the center, it is important for businesses to identify relevant touch points. In this blog post, we share some touch point examples from famous brands to educate you. Continue reading to know more.
Every entrepreneur aims at client satisfaction apart from revenue generation. There can be no business without a customer. Getting reliable client feedback is often a hassle for B2B businesses. Feedbacks are not driven by social media trends as the number of customers is less as compared to a B2C environment. Read along to get an understanding of how you can get relevant feedbacks from your B2B clients.
WhatsApp the famous messaging app platform has released digital payment option where users can send money to other users via the application. The transaction in the WhatsApp will be made through bank accounts linked to Unified Payment Interface (UPI) which allows users to transact between different bank accounts. Read more to learn about WhatsApp’s Payment option.
Out with the 17, in with the 18, and it’s time for all aspiring and existing ecommerce entrepreneurs to see what the future holds for them. We have come up with a detailed study of the three most prominent aspects of ecommerce industry and predicted how things are going to be in 2018. Start preparing yourself now, because the game is going to change big time, and you don’t want to be a victim
WhatsApp has released a business centric app for SMBs to let them easily market their products/services through messaging app. It has extra features that simplify communication between customers and businesses and make selling easier. Read more to know about distinct features of this new WhatsApp Business app.
Completing a decade in the industry, M-Commerce has replaced traditional trading methods with online mobile bookings and purchases. Giving more options to both consumers and retailers like, NFC & E-wallets, M-Commerce is turning out to be another force to reckon with. Read this post to find out more.