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Website Maintenance Packages
What is included in maintenance:
- Updating the text
- Updating photos/pictures
- Creating small icons/graphics for presenting the text better
- Creating flash icons/banners
- Creating additional pages for the existing website
- Changing existing web page layout
- Changing/updating the background image
- Layout changes using tables
- Style sheet updates and changes
- Minor dynamic scripts (Javascript)
- Improving the presentation style of the already existing pages
What is not included in maintenance
Redesigning home page and programming(major server side scripting which are not directly related to maintenance of website) work.
The Package Includes
- Up to 10 hours of support and web site updates. Response Time: 1-2 Days
- Additional hours will be billed at normal business rates
- 1 week - Validity Period
- $25.00 / hour rates
The Package Includes
- Up to 20 hours of support and web site updates. Response Time: 1-2 Days
- Additional hours will be billed at normal business rates
- 2 weeks - Validity Period
- $25.00 / hour rates
The Package Includes
- Up to 50 hours of support and web site updates. Response Time: 1-2 Days
- Additional hours will be billed at normal business rates
- 1 month - Validity Period
- $24.00 / hour rates
The Package Includes
- Up to 100 hours of support and web site updates. Response Time: 1-2 Days
- Additional hours will be billed at normal business rates
- 1 month - Validity Period
- $23.00 / hour rates
The Package Includes
- Up to 200 hours of support & web site updates. Response Time: 1-2 Days
- Additional hours will be billed at normal business rates
- 3 months - Validity Period
- $20.00 / hour rates
FATbit offers affordable web designing and redesigning services to businesses planning to generate sales and engage customers on web. 5000 successful projects and superior after sales support makes us the obvious choice of global business owners for website design services.
*For NDA related details please check this FAQ
Product Support Hours
Inclusion
- Explaining how to configure the default product.
- Answering general questions on how to set up the product.
- Solving problems that occurred because of the wrong product configuration.
- Setting up the default functionality.
- Exploring questions concerning the product workflow, if they are not the result of a third-party code modification.
Exclusion
- Exploring the issues caused by the server configuration and / or code modification.
- Upgrading your store and resolving issues that arose during the upgrading.
- Modifying the default functionality.
- Resolving database issues
20 hours support package - First 20 hours are offered at a discounted price of 10 USD/hour - valid for 1 month. Additional hours shall be billed at USD 18/hour.
Buy Support Package