Custom CRM Solutions
Acquire, Grow, and Retain Customers with Custom CRM Solutions.
Make Data-Backed Decisions - CRM Answers Important Questions for You
With a CRM solution, you can harness the power of digital to optimize and automate different areas of operation. We help you plan, design, develop, and deploy such a solution to help you make an informed decision. Here are few questions that a CRM can help you answer.
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Selection
- Who is the target customer?
- What is the customer value?
- What is customer life cycle?
- How to reach them?
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Acquisition
- Are you offering quality customer service?
- Are you using the right communication channel?
- Are you investing more for customer acquisition?
- Are you targeting the right market segments?
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Retention
- Have you identified your customers’ needs?
- How easily accessible are your products/services?
- Is your business ready for mobile transformation?
- Do you offer a loyalty program?
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Execution
- Are you listening and responding to your customers?
- Are your policies customer-focused?
- Are you creating customer journey maps?
- Do you segment customers on their buying patterns?
Who Benefits from a Custom CRM?
Businesses of all sizes can get desired outcomes with a custom CRM as it enables them to execute their business strategy.
- Streamline lead acquisition & make contact management seamless.
- Centralizes the marketing process to know the ROI of every element in the campaign.
- Develop an understanding of a customer’s buying patterns.
- Helps you focus on personalization on a wider scale.
- Helps to optimize sales and prioritize pipeline opportunities.
- Manage customer interactions at each touchpoint.
- Improves collaboration among teams and boost productivity.
- Get a holistic view of micro or macro view of the business.
Manage your Customer Lifecycle Effectively with a Custom CRM
Discuss with ExpertsDesign Experience & Bring Analytics in Areas you Want
Aligning the business strategy to convey your brand promise requires intel on different areas of operation. We excel at planning, designing, developing, and deploying custom CRM solution that enables you to gather information and address rising buyer expectations.
CRM Strategy
Introducing a customer relationship management system in your business is a big decision. We help you identify and address key challenges that can be solved using a CRM solution.
CRM Integration
Improve your sales and marketing operations by integrating live chat, enterprise resource management system, email, etc. in a single CRM system.
CRM Migration
In a complex business environment, face the challenges head-on by migrating / upgrading from an older version of CRM to a new one and stay relevant.
CRM Automation
Sell more and work smart with our CRM automation service. Increase productivity and improve the workflow by automating tasks within sales, marketing, customer service, and more.
Our Areas of Expertise in Custom CRM Development
We enable you to build a direct connection with your customers using custom CRM solution. Depending on your business activities, the CRM can be designed & developed around your process to prioritize specific needs.
- Process Customization
- In-depth Reporting
- Process Automation
- Contact Management
- Third-Party Integration
- Mobile CRM
- Lead Management
- Sales Analytics
- Employee Tracking
- Email Integration
- Customer Service
- Campaign Management
- Pipeline Management
Why Choose us?
Selecting a custom CRM solution partner is about finding the right business partner. We consider your short and long-term business goals, requirements to formulate a strategy that can help us share a common vision.