10 Best eCommerce Platforms of 2021 to Start Online Business

10 Best eCommerce Platforms of 2021 to Start Online Business

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Last Updated: 24th September, 2021

In this article, we have laid emphasis on the best eCommerce platforms of 2021 to provide business owners reach, digitization and simplified administration of online business operations. Keep reading to know our selections. 

Table of contents

In the past decade, global eCommerce sales grew from $572 billion to a whopping $3.5 trillion. During this period, the eCommerce industry was not only able to proliferate at a rapid rate but also effect a fundamental change in the mindset of entrepreneurs, who suddenly felt an urgent need to create their online presence in a bid to compete with their emerging eCommerce rivals. However, this wasn’t the only way the eCommerce industry motivated business owners to launch their eCommerce sites. It offered them an immediate expansion in reach, the ability to conduct business operations without a physical outlet and digitized administration to simplify erratic business operations.

Selection Criteria to Choose Best eCommerce Platforms

To create an objective list of the best eCommerce platforms of 2021, we analyzed the merits and demerits of top eCommerce solutions under six different criterias:

  • The agility of the eCommerce platform in accordance with the modern eCommerce behavior and shopping trends (see section “Dominating Trends In eCommerce Shopping Behavior”)
  • Key features of the eCommerce platform in comparison with their necessity
  • The available customer support channels to assist business owners in case of any technicalities
  • The available security options, policies and integrations for the protection of eCommerce business from online threats and cyber-crime
  • Viability of the eCommerce platform for businesses and organizations of different sizes
  • The existing customer reviews to analyze the overall customer experience the platforms provide to business owners

The Top eCommerce Software in 2021 to Power Your Online Business

In the past few years, the demand for both standalone eCommerce stores and multi-vendor marketplaces have increased and thus we have enlisted the best eCommerce solutions into two categories.

  • eCommerce platforms to develop an online marketplace (Multi-Vendor)
  • eCommerce solutions to develop a standalone online store (Single-Vendor)

Best eCommerce Platforms to Build Online Marketplaces:

Online marketplaces are those eCommerce sites that allow third-party vendors to register and sell or rent products and services. In an online marketplace, the business owner earns via commission (which is one of the primary revenue channels) and enjoys additional revenue streams like paid listings and monthly subscriptions.

Yo!Kart

Yo-Kart

Yo!Kart is an industry-leading eCommerce marketplace software that is developed using agile methodologies to power highly-scalable multi-vendor stores. Unlike the open-source and SaaS solution, Yo!Kart is a readymade solution that comes with a wide set of options for order management, vendor management, and catalogue management. Moreover, the solution is fully customizable and allows for numerous third-party integrations, modules, features, and interfaces addition. Due to the scalability and feature-rich design of Yo!Kart, it proves to be a practical solution for entrepreneurs looking to enter new industries and markets in the eCommerce domain.

To simplify and streamline the entire marketplace business process, Yo!Kart offers feature-packed admin and vendor modules that enable effortless marketplace/storefront management.

Yo!Kart also comes with native mobile apps to enhance the overall mCommerce experience for the end-users.

Key Features of YoKart:
  • Yo!Kart is offered with 20+ payment gateways pre-integrated. All popular and safe payment gateways like PayPal, Stripe connect, Mpesa, AmazonPay and more are available. 
  • Multilingual and multi-currency
  • Pick up & Pay at store (BOPIS) 
  • Cart abandonment recovery system
Pros: 
  • Yo!Kart is License based giving users lifetime ownership with just a one-time payment.  No Transaction charges, commissions, or any other recurring charges are levied on Yo!Kart clients. 
  • Fully customizable and backed by an Agile team with proven eCommerce expertise. 
  • One-year of free technical support
  • Ready mobile apps
  • Pre-Integrated with popular APIs like QuickBooks, ShipStation and Stripe Connect
Cons:
  • Updates are paid. Although there are comprehensive additions in each update, they are not free of cost. 
  • Limited support for free themes.
Top three clients of Yo!Kart 

UNI diamonds, Superlivery, Voyij

Yo!Kart Rating on Capterra: 4.1

Overall 4.1/5

Ease of Use 4.3/5

Customer Service 4.3/5

Pricing plans of Yo!Kart 

The license for lifetime ownership of Yo!Kart is available in two packages. 

GoQuick for $1299 ($300 off on an offer available at the time this blog was written)

GoCustom for $6999 

Both packages are inclusive of multiple services offered alongside the ownership license

Customer Support Features:
  • One-year of free technical support
  • Support mediums: Chat, email, and video call
  • Detailed FAQs
Security:
  • PCI Compliant
  • SSL authentication
  • Restricted SQL injection
Ideal for:

Businesses of all sizes

Growcer

Growcer

Growcer is a fully customizable hyperlocal marketplace software that was originally developed to help grocery store owners to sell their products on an online platform to compete with online sellers. However, it is compatible with several other hyperlocal business models like online liquor delivery marketplace, funeral products marketplace, and ePharmacy marketplace. Growcer supports the functionality to launch standalone single-vendor sites with advanced geo-fencing and localization settings.

Built to promote hyperlocal eCommerce businesses, Growcer automates several essential business processes such as the billing, reporting, sending push notifications and commission deduction. To streamline the delivery process for the business owner, Growcer comes with a delivery management app with features like routing, calling and order catalogue management. To reduce the workload on vendors in a marketplace, Growcer supports delivery time slots creation, which gives vendors the time for resource gathering and simplifies the business model.

Free demos for Growcer are available on its official website.

Key Features of Growcer:
  • One year of free technical support
  • Product Catalog management 
  • Subscription packages management
  • Geolocation Based-Listing
  • Delivery staff management
  • Multilingual & Multiple Payment Options
Pros: 
  • Growcer is offered with 20+ payment gateways pre-integrated. All popular and safe payment gateways like PayPal, Stripe connect, Mpesa, AmazonPay, and more are available out of the box. 
  • Completely customizable and scalable
  • Growcer is License based giving users lifetime ownership with just a one-time payment.  No Transaction charges, commissions, or any other recurring charges are levied on Growcer clients. 
  • Flexible payment terms 
  • Free installation
  • One-year free technical support
  • Multiple Support Channels
Cons:
  • Updates are paid. Although there are comprehensive additions in each update, they are not free of cost. 
  • Limited support for free themes. 
Top three clients of Growcer

Rx-delivered, Pop to shop, Pravasicart

Growcer rating on G2.com: 4.4
Pricing plans of Growcer 

Growcer comes in both single-vendor and multi-vendor versions. The license for lifetime ownership of Growcer is available in multiple packages. 

The pricing plans for single vendor Growcer is as follows 

GoQuick for $499

GoCustom for $4499

GoUnlimited for $4999 

The License for Multi Vendor Growcer varies and depends upon the services opted alongside the software. 

All packages are inclusive of multiple services offered alongside the ownership license

Ideal for:

Small to midsize hyperlocal delivery businesses

CS-Cart

Cs-cart

CS-Cart is an eCommerce marketplace solution that you can use to develop robust online marketplaces with efficient checkout and cart processing systems. The team of CS-Cart claims it to be the eCommerce solution with maximum features, which span from vendor management, product management and payment options to statistical reporting and debt management. CS-Cart is inclusive of in-built page design features that help you curate pixel-perfect web pages. As the software is developed on open-source technologies like PHP and MySQL, it is easy to scale it to your business requirements (for scaling purposes, extensive developer support is widely available).

After integrating CS-Cart on your website, there are dozens of add-ons on offer that you can use to customize your marketplace without the need of explicit programming. The company also guarantees 4 big updates per year on an average to help its clients catch up with the changing trends. There’s also a free 15-days trial of  CS-Cart that one can opt to test the software.

Key Features of CS-Cart:
  • Over 1000 add-ons
  • Choice of mobile apps
  • Multiple Levels of Administrative Access
  • Vendor geo-location
Pros: 
  • Cs-Cart has support for all popular 50+ payment gateways 
  • Built-in Designing tools: You can create your own design from the admin panel of your online marketplace builder, No Coding is required 
  • Fully customizable 
  • Free support period which is changes as per the license selected
  • Regular updates for a specified period depending upon the package selected, upto a maximum of 12 months. 
Cons:
  • Support can be expensive. 
  • To get all features, you will have to buy the more expensive packages.
Top three clients of CS-Cart

Shopclues, Nguyenkim, Market marmelada

Cs-Cart Rating on Capterra: 4.7

 

Pricing plans of Cs-Cart 

Lifetime license for Cs-Cart is available in 3 inclusive packages

Multi-vendor $1450

Multi-Vendor Plus $3,500

Multi-Vendor Ultimate $7,500 

Apart from the license, these packages also include services offered.

Ideal for:

Small to mid-size businesses

Yo!Rent

Yo-Rent

Yo!Rent is one of the top rental marketplace software that supports both renting and selling operations. It is developed by the same team as Yo!Kart for entrepreneurs wanting to join rental economy with high renting demands such as luxury clothing, furniture, construction equipment, recreational vehicles, boats and party equipment. Yo!Rent comes with an advanced booking calendar that assists the renters in the management of the delivery timeline. Supporting a wide range of revenue channels. In our list Yo!Rent is the marketplace software with the maximum number of revenue generation streams.

Yo!Rent is also available in a single-vendor variant. It provides multiple user-type interfaces (admin, renter and rentee) to assist the marketplace owner in business management. Along with compatibility with B2C and B2B business verticals, Yo!Rent is  suitable for launching online peer-to-peer marketplaces.

Key Features of YoRent:
  • Advanced booking calendar for seamless booking management.
  • RFQ Management
  • Verification & Security Management
  • Agreement Management & eSign
  • Multilingual  and multi currency system for convenient international operations.
  • In-built analytics and reporting
  • Add-on Rental Services
  • Real-time inventory management 
  • Pre-integrated business APIs like 20+ payment gateways, shipping and tax management and others. 
Pros: 
  • Yo!Rent comes with 15+ payment gateways pre-integrated out of the box. All popular and secure payment gateways like PayPal, Stripe connect, Mpesa, AmazonPay are part of Yo!Rent. 
  • Support for retailing, selling, and RFQ with the option of enabling or disabling each of these modes.
  • Yo!Rent is License based, ownership for a lifetime’s use is offered with a one-time payment. No other transaction or recurring charges are levied. 
  • Free installation.
  • In-built design themes available 
  • Free live demos (No credentials required)
Cons:
  • Updates are paid. Although there are comprehensive additions in each update, they are not free of cost. 
  • Limited support for free themes. 
Top three clients of Yo!Rent

GearlFlow, Alokhub, Find Rent Wear                   

Yo!Rent rating on G2.com: 4.5
Pricing plans of Yo!Rent

Yo!Rent comes in both single-vendor and multi-vendor versions. The license for lifetime ownership of Yo!Rent depends on the services availed alongside the ownership License and is available upon the request for quote. 

The License for Multi Vendor Yo!Rent varies and depends upon the services opted alongside the software.

Ideal for:

Businesses of all sizes

ShareTribe

sharetribe

Unlike other marketplace solutions, ShareTribe is a software that is designed to support your online marketplace at every stage of your business lifecycle. You can use the software to launch your multi-vendor business and get expert support for growth and expansion. ShareTribe is available in two different variants that are:

  1. ShareTribe Go
  2. ShareTribe Flex

While Sharetribe Go is suitable for entrepreneurs wanting to launch an online marketplace as soon as possible, ShareTribe Flex is more preferable to those wanting customizations and unique functionality.

ShareTribe comes with a recurrent billing model charged on a monthly basis. Moreover, varying transaction fees is also levied on the owner, which is calculated on monthly total sales volume. Interested entrepreneurs can opt for a free 30-days trial of ShareTribe before purchasing the software.

Key Features of ShareTribe:
  • Order flow management for seamless operations.
  • Multiple options to sign up on the marketplace 
  • Listing calendar functionality
  • Multilingual & Multi-currency support
Pros: 
  • ShareTribe has support for payment gateways. 
  • 24/7 Support
  • The services of ShareTribe are bespoke and easy to manage. 
  • Extensive documentation is available for convenient setup and use. 
Cons:
  • Lack of personal shipping cart for individual vendors 
  • Demo not available 
  • Limited support for payment gateways 
  • Emailing customers can be a bit complicated. 
Top three clients of ShareTribe

Burly, Club HIFI, Decathlon Go   

Rating on Capterra: 4.4 

Overall: 4.4

Ease of Use: 4.9

Customer Service: 4.6

Pricing plans of Sharetribe

Both ShareTribe Go and ShareTribe Flex are subscription based pricing models and come with recurring charges as discussed below 

ShareTribe Go is a fixed pricing model as listed hereunder

Hobby for $79/month

Growth for $159/month

Scale for $239/month

On the other hand ShareTribe Flex is a flexible pricing model  based on cumulative  subscription fee and a transaction fee. The subscription fee is fixed but the transaction fee varies according to the transaction taking place on the platform.

Ideal for:

Startups or entrepreneurs wanting to launch an eCommerce business ASAP

Have an online marketplace idea on your mind?

Top eCommerce Software to Build an Online Store

Below are the solutions that you can use to develop robust single-store eCommerce websites:

Shopify

Shopify_Final

Shopify is a SaaS-based solution that helps solopreneurs and SMBs launch an eCommerce store from any part of the world. It is available in three different packages to cater to the varied needs of business owners. The 24/7 customer care support provided by the company also makes it a great eCommerce solution for entrepreneurs with little to no programming experience.

To gauge the solution for your business needs, you may opt for Shopify’s 14-days free trial. Once you sign up, you will get the option of 9 free and 64 paid themes. Additionally,s, you can also add free and paid apps to customize your online store. The only downside to selling products on a Shopify-powered eCommerce store is the transaction fee that increases the overall monthly subscription costs, however, it is only applicable when you process payments via a third party.

Key Features of Shopify:
  • In-built POS (Point of Sale)
  • SEO and marketing tools
  • Mobile apps to manage your store 
Pros:
  • Shopify has its own Shopify payment gateway, and support for all major payment gateways.  
  • Easy to use 
  • The notification system is top-notch 
Cons:
  • Available only via a subscription-based model which means overheads for the business and no lifetime ownership
  •  Customizations can only be availed from the Shopify team. 
Top three clients of Shopify

KKW Beauty, Kylie Cosmetics, Gymshark

Rating on Capterra: 4.5

 

Pricing plans of Shopify

Shopify is offered with subscription based pricing models and comes with recurring charges. 

Basic Shopify $29/month 

Shopify $79/month

Advanced Shopify $299/month

Additionally, Shopify for enterprises, Shopify Plus costs start from  $2000/per month

Ideal for:

Solopreuners, Startups and SMBs

BigCommerce

bigcommerce

BigCommerce is an eCommerce solution that aims to redefine eCommerce with the flexibility of SaaS subscriptions. It is one of the top eCommerce solutions around the world that explicitly focuses on catering to the aggregate demands of well-established businesses. Another aspect of eCommerce on which the company focuses is disruptive innovation. BigCommerce wants to help businesses turn far-fetched eCommerce experiences into reality with its scalable software.

On signing-up with BigCommerce’s 15-days free trial, you get the choice of 12 free themes and the option to select your subscription package after the end of the trial. Till then, you can access almost all features of BigCommerce, including those that are only available in specific plans. Unlike Shopify, BigCommerce does not charge its clients any transaction fee.

Key Features of BigCommerce: 
  • Availability of multiple themes, both free and paid.
  • Integration with WordPress. 
  • Streamlined buying experience with single page checkout. 
Pros:
  • BigCommercce has 35+ payment gateways out of the box and further support for more.
  • Multiple templates for store personalization 
  • 24/7 customer support 
  • Express routing and priority support for customers with premium subscriptions
Cons:
  • Available only via a subscription-based model which means overheads for the business and no lifetime ownership
  •  Customizations can only be availed from the BigCommerce team. 
  • There is a limit to maximum sales you can register on a particular plan availed. 
  • Plugins and themes can be expensive. 
Top three clients of BigCommerce

Winstanleys Pramworld, Skullcandy

Rating on Capterra: 4.3

 

Pricing plans of BigCommerce

BigCommerce is offered with subscription based pricing models and comes with recurring charges. 

Standard $29/month 

Plus $79/month

Pro $299/month

Additionally, BigCommerce for enterprises, BigCommerce Plus costs depends upon the scale of the store.

Ideal for:
Well-established medium and large-sized businesses

BigCommerce rating on G2.com: 4.2

Tribe

Tribe

Tribe is a self-hosted eCommerce store solution that is developed on the Laravel framework. Tribe came into being with the aim to assist small business owners and local retailers in establishing an online  channel for business.

Tribe was developed in the heat of the pandemic to help small retailers recover and cope with the economic stagnation. According to Deloitte, the COVID-19  recession was due to a sudden pause in consumer activity, whereas all previous ones were due to various reasons like overexpansion of credit, underpricing of risks or bursting of stock market bubbles. With people under strict lockdowns to stem the spread of the virus, there was a sudden spike in eCommerce activity. In this scenario, the need for offline retailers to go digital was quite evident. To help these retailers go online, Tribe came out as an efficient self-hosted and zero cost solution.

Key Features of Tribe:
  • Drag & Drop CMS editor for ease and simplicity of store set-up and management. 
  • In-built POS 
  • Multiple Pre-integrated business APIs 
  • Tax and shipping management 
  • Multi-lingual support for over 70 languages
Pros:
  • Zero set-up costs, no transaction fee, or any other recurring charges, Tribe is a completely free offering with no hidden costs 
  • Free installation and three months of free technical support. 
  • Offered with source code ownership
  • Backed by Agile team for customizations 
  • Unlimited addition of products possible, no capping. 
  • Tribe is offered with 7+ payment gateways pre-integrated out of the box. Additionally there is support for all popular payment gateways. 
Cons:
  • Limited support for themes 
  • Removal of Tribe signature in the website footer is a paid customization if needed. 
Pricing plans of Tribe

Tribe is a truly free eCommerce store software. It comes with Zero setup costs, nill transaction or any recurring fee.

Ideal for:

Small Businesses and Local Retailers

WooCommerce

woo_commerce

WooCommerce is one of top eCommerce website builders that enables entrepreneurs to create a fully customizable eCommerce store on a WordPress domain. With the help of this solution, website owners using WordPress as their CMS can also convert their existing website into an eCommerce store.

WooCommerce is available in two variants:

  1. As an open-source solution
  2. As a SaaS solution, i.e., WooCommerce Subscriptions

Alongside the open-source solution that can be used to develop varied eCommerce stores, the SaaS version is specifically designed to launch stores that sell products on a subscription basis. For the SaaS version, owners are also required to pay an annual price, which comes with a 30-days money-back policy.

For both the open-source and SaaS variants, WooCommerce has a dedicated marketplace with hundreds of extensions for customizations. Although your WooCommerce variant might be open-source and free of cost, you’d still be required to pay for the paid extensions, some of which are also available with recurrent payment. Also, there are only three free themes available on WooCommerce and the rest are paid.

Key features of WeeCommerce:
  • Unlimited product listings
  • Built-in third party payment systems
  • Localization settings
  • One-Click refunds
Pros:
  • WooCommerce has support for 74+ payment gateways. 
  • Multiple plug-ins are available, some of which are complementary. 
  • Support mediums: Live chat and email
  • Good documentation support available
Cons:
  • Requires technical skills. Installation, Store setup, and management needs time to get adjusted to.
  • Some Plug-ins and themes are paid. 
Top three clients of WooCommerce

All Blacks Rugby Merchandising, Sewing Machine Ecommerce, Barbecue Ecommerce

Rating on Capterra: 4.5
Pricing plans of WooCommerce

WooCommerce comes with Zero setup costs, but most plugins that are required by the online business are paid 

Ideal for:  

Solopreuners, startups and SMBs

Magento

Magento

Magento is the other open-source solution in our list that comes with drag and drop customization. It has been owned by several companies in the past and in 2018, became a product of Adobe Inc. that is renowned for its graphic software solutions. After obtaining Magento, Adobe concentrated on the paid version of the software known as Magento Commerce (Magento Enterprise Edition earlier), whose pricing is inclusive of technical support and development. Magento Commerce also comes with Progressive Web Apps to deliver a mobile-friendly user-experience and then we have its cloud version that is developed on the Amazon Web Services infrastructure.

With all these software applications and next gen technology, Magento aims at creating engaging eCommerce experiences. Along with the company, third-party developers and organizations also work on Magento extensions and themes, some of which are openly available on the internet for free.

Key Features of Magento:
  • Seamless Order management
  • Product recommendations for higher conversions 
  • Customer Segmentation
  • Amazon Sales Channels
Pros:
  • Magento comes with 3 payment gateways out of the box. There is support for additional integration with popular payment gateways. 
  • Open Source-community 
  • Good design options
  • Magento resources library
  • Independence of customizations 
  • Good UI/UX
Cons:
  • Can get expensive after all customizations are done, suitable for enterprises. 
  • Technical support is paid. 
  • To customize Magento, you will need to identify the right Magento certified developer with eCommerce expertise 
  • Installation can be confusing
Top three clients of Magento

Helly Hansan, Sigma beauty, Ford

Rating on Capterra: 4.3

Overall: 4.3

Ease of Use: 3.6

Customer Service: 3.9

Pricing plans of WooCommerce

Magento open-source is free to download. However, any customizations required will cost extra. Magento commerce is subscription based and is available for $1998/ per month. 

Ideal for:

 Both mid and large size businesses

When a digital landscape of thousands of eCommerce businesses materialized, it paved the way for the gradual inception of several eCommerce shopping trends like the credit card culture, cash on delivery, try and buy and so on. These trends underwent further changes in the unprecedented times of COVID-19, when the world had no other option but to order essential and non-essential items online. Both consumers and eCommerce businesses adopted innovative practices and gave rise to the following new trends that will influence the industry for a while.

BOPIS and Contactless Delivery

Contactless delivery was the need of the hour during the pandemic and was hugely appreciated. MNCs like Dominoes, Uber Eats, and InstaCart utilized contactless delivery to recover and boost their sales. BOPIS (Buy Online, Pick-Up in Store) also accelerated in the last decade for introducing local touchpoints for product inspection and eliminating the delivery process. According to Adobe Consumer Survey, 30% consumers preferred BOPIS over waiting for the product to be shipped. This alone surged the global BOPIS year-over-year delivery amount by 259% in August 2020.

mCommerce

The longitudinal penetration of smartphones and advanced mobile technology facilitated the growth of mCommerce. According to Statista, the mCommerce share in the global eCommerce market is projected to grow up to 72.9% in 2021. Various mCommerce trends, like chatbots, voice search, and social media are also on a rise at a rapid pace.

mCommerce

Personalized Shopping

In an interaction with a general consumer, the global consultant leader, BCG, found out that consumers are conscious of brands collecting their information. As a result, consumers expect brands to provide them with a personalized experience in return. They prefer brands to augment the entire shopping experience with tailored UI elements, analyze the shopping history to improvise product recommendations, and save their preferred payment options. This is where personalized shopping unfolds. It refers to the process of utilizing consumer preferences to customize the user experience in a retail or eCommerce environment. One example of personalized shopping is Instagram’s shoppable posts that change according to analysed user behaviour and preferences.

Get consultation to launch your eCommerce store

Multiple Payment Options

Digital currency is fast, safe, easier to manage, and enables contactless transactions. However, it is also characterized by its various facets like virtual currency, eWallets, credit cards, and debit cards with consumers having different preferences for each of them. To make the best use of these digital currencies and sate the varied consumer preferences, it has become important for eCommerce stores to provide multiple payment options.

Omni-Channel Sales Experience

In the beginning of the past decade, the eCommerce industry was not able to deliver a fully satisfying customer experience. Trust issues and risk-aversion kept masses uninvolved in eCommerce activities.

With omnichannel sales experience, people were not only able to shop products both online and in the brand’s local outlets, but also inspect them before buying and making real-time payments.

The aforementioned trends shaped the modern eCommerce solutions to help business owners launch successful eCommerce websites. While multiple payment options, BOPIS and omnichannel sales experience reduce the cart abandonment rate and improve customer retention, personalized shopping experience and mCommerce increase the reach of eCommerce brands across borders and reduce visitor bounce rate.

Summing Up

While it’s evident that no single eCommerce solution is cut out for all business ideas, each of them is superior to one another in terms of features, functionality, security or available customer support. If we keep the technical expertise, turnaround time and cost-effectiveness in mind, readymade solutions like Yo!Kart and Growcer are highly recommended marketplace options for entrepreneurs with little to no technical programming experience. They are also easy and quick to set up.

Open-source solutions are best fit for entrepreneurs who know how to code or can hire a team of developers for eCommerce development. However, unlike traditional open-source systems, both Tribe and Magento support drag-and-drop customizations, which makes them suitable for people with no programming experience.

SaaS solutions on the other hand come with recurrent costs, which means though small businesses and startups can buy them at a little cost, they are not so cost-effective in the long run. That too, excluding the transaction fees that increases the SaaS monthly package costs, making them suitable for eCommerce businesses in their experimental run and well-established businesses with large budgets.

In the end, you can go with the solution that best fulfills your requirements and falls in your budget without compromising on your desired functionality. In case, you get stuck between two solutions, go with the one with better security and support options.

FAQs

1. How to know which eCommerce platform is right for my business?

The first step in your approach should be to define your business requirements. Once defined, you can search various eCommerce platforms that match the requirements. In the second step, you can contact the sales teams of respective eCommerce platforms to set up demos and clear any doubts. Lastly, you can filter your selection based on the provided customer support, available reviews and budget limitations.

2. Are SaaS based eCommerce platforms reliable in the long run?

SaaS based solutions might seem affordable at first, but they are not cost effective in the long run. This is because of various reasons:
-You are never transferred the ownership of the platform.
-SaaS eCommerce platforms involve monthly recurrent costs plus processing fees for every transaction (for example, if platform fee is $80 per month with 2% processing fee, the total fee a business owner with $2000 monthly sales need to pay is $120 ($80 platform fee + $40 payment processing fee)).
-Low-tier packages have limited listings and sales ceiling.

3. Can I use single-vendor eCommerce platforms to develop a eCommerce marketplace?

Some single-vendor eCommerce platforms also support the functionality to develop a multi-vendor eCommerce marketplace. However, they are not specifically developed for marketplace operations and may lack in some areas (such as extensive features for handling multiple vendors) when compared to marketplace solutions.

4. What are the disadvantages of migrating to a different eCommerce platform?

There are no specific disadvantages of migrating to a different eCommerce platform. With the right support team, the migration can be completed in a very less time.

5. Which is the best eCommerce platform from the list mentioned above?

We have made the list after evaluating renowned eCommerce platforms as per the aforementioned selection criteria. However, it is not possible to call any solution the absolute best. This is because every eCommerce platform has different advantages and disadvantages in relation to the varying requirements of every business.

6. What are some top sites to check the user reviews of these eCommerce platforms?

You can visit Capterra, G2, Clutch, TrustPilot, Goodfirms and SoftwareSuggest to view the genuine reviews of eCommerce platforms. All these review sites are highly renowned for the authenticity of their reviews.

Disclaimer: The Blog has been created with consideration and care. We strive to ensure that all information is as complete, correct, comprehensible, accurate and up-to-date as possible. Despite our continuing efforts, we cannot guarantee that the information made available is complete, correct, accurate or up-to-date. We advise - the readers should not take decisions completely based on the information and views shared by FATbit on its blog, readers should do their own research to further assure themselves before taking any commercial decision. The 3rd party trademarks, logos and screenshots of the websites and mobile applications are property of their respective owners, we are not directly associated with most of them.


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Comments (2)
clara

SaaS solutions and readymade software are the latest edition to range of eCommerce technologies. Back in the days, everything used to be scratched developed and front-end technologies were barely present. Imagine the pain of developers working day and night on HTML and CSS to create a platform that isn’t even 100% efficient. Anyway, I found this list to be helpful. Though I disagree on some points, that is just my personal opinion. Also, I checked FATbit products and they’re really good, well-deserved in this list. Appreciate the work you guys are doing.

Marie Ganies

This is well details full article. In this article you have discussed all aspects of online business and 10 best eCommerce platforms. After reading the article I have got good idea about online business. It will be help me in future. Thanks a lot.

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