The eCommerce industry is predominantly ruled by marketplace giants like Amazon, AliExpress, Etsy, and more. According to Forrestor, marketplaces also account for 63.5% of all online sales, with almost 66% of B2C sales happening only on these marketplaces. In comparison, the figures of standalone eCommerce websites look quite gloomy for a mention. With a 10.6% CAGR in the projection period 2025-2030, online marketplaces will outperform standalone eCommerce websites in all projected years.
However, despite the high market saturation and the existence of various players, the opportunity to enter the industry with your own marketplace and gain relevance is still there. With timely capitalization, solid branding, and competitive value propositions, it is possible to shake off the influence of existing players in certain regions and grab market share. For doing so, you will require strategic efforts, starting right from development to deployment.
In this article, we have focused on the various methods of developing an eCommerce marketplace from scratch. The blog will also focus on the types of marketplaces, their examples, and the primary difference between single-vendor eCommerce websites and multi-vendor marketplaces.
A marketplace is an online platform that allows multiple vendors, such as sellers, distributors, manufacturers, service providers, and individual owners, to sign up, list, and sell their diverse services and products. With a huge product catalog accumulated from multiple vendors, an online marketplace offers a wide offerings, including a variety of options, and attracts a large customer base.
At its core, the marketplace also provides the infrastructure to manage listings, inventory, and transactions. It comes with a checkout option so that customers can easily place and track online orders. On the other hand, the registered vendors can manage shipping, delivery, and returns easily. They can also withdraw their earnings from the marketplaces to their bank account.
Thus, what looks like another eCommerce platform on the front-end is a complex network of sellers and service providers, with a vast technological infrastructure providing hundreds of features for diverse use cases.
An online marketplace, undoubtedly, is another eCommerce website. However, not all eCommerce websites are marketplaces. Let us understand with the help of a table.
eCommerce Website | Marketplace Website |
Only a single vendor sells their products and services. | Multiple vendors can sign up and list their products and services. |
The website owner needs to invest in inventory and warehousing. | Multi-vendor marketplaces are asset-light. The marketplace owner (admin) is not required to manage inventory and warehousing, and thus, no investment is required. |
Not cost-effective in comparison to a marketplace. The website owner needs to manage inventory, warehousing, utility bills, marketing, and online technology as well. | More cost-effective. The website owner only needs to manage the technological architecture and marketing. |
Not so cost-effective for independent business owners who want to come online. | Cost-effective option for independent businesses. They only need to list their products and services on an already existing platform. They don’t need to invest in any technology separately. |
Revenue generation is primarily done from sales revenue. | Revenue generation is done from sales commission and other methods, such as display ads, subscription packages, and more. |
Limited catalog because of a single seller. | The catalog is wide and diverse, giving more options to the target audience and attracting a larger customer base. |
There are multiple types of online marketplaces you can select. As launching a marketplace is asset-light and does not require you to own any inventory, you can select any of the following marketplace types.
These marketplaces usually offer Business-to-Business products and services, such as raw materials and industry supplies, wholesale goods, manufacturing services, and other services such as digital marketing and web development. B2B marketplaces often acquire big-ticket clients, but launching one requires some pre-exposure and understanding of B2B industries.
Examples: Amazon Business, AliExpress, Thomasnet, Faire
On these marketplaces, vendors sell their products and services to the general public. These mostly include daily life essentials, such as food items, groceries, consumer-packaged goods, clothes, books, furniture, etc. While a ticket size on B2C marketplaces may be small, the sheer volume of customers is incredibly high. Entering into the B2C market is also comparatively easier than entering the B2B market.
Examples: Amazon, Target Plus, Walmart Marketplace
On P2P marketplaces, different peers sign up to sell their personally owned products. They are mainly different from both B2C and B2B marketplaces, but can offer their goods to both businesses and general consumers. An important thing to note is that vendors are not businesses but general consumers. Instead of having a diverse product catalog, peers only have a few pre-loved products to list on the marketplace.
Examples: AirBnb, Turo, Ebay, Poshmark, Etsy
Vertical marketplaces refer to those platforms that onboard vendors belonging to a specific industry or market. Instead of having broad product categories, they have narrow and nested product categories, aimed at fulfilling even the smallest requirements of consumers. Vertical marketplaces gain traction quicker than horizontal marketplaces and require less marketing effort.
Examples: StockX (sneakers/streetwear), Houzz (home design and furniture), 1stDibs (luxury art and antiques), Reverb (musical instruments)
Horizontal marketplaces are multi-category marketplaces, targeting diverse industries and have a huge range of services and products to offer. The product catalog on these marketplaces is broad enough to attract a huge number of visitors. For exploring new products, horizontal marketplaces are the first choice of customers. Nevertheless, you will require more experts to help you set up a multi-category horizontal marketplace, and marketing costs will be higher. Depending on the categories, you may need to invest in additional licenses to sell certain products.
Examples: Amazon, eBay, AliExpress, Facebook Marketplace
Apart from the aforementioned marketplaces, you can launch niche-specific marketplaces as well. These marketplaces usually belong to specific niches and go very narrow in their offerings. Moreover, niche-specific marketplaces can also cater to the various requirements of the rental and service markets.
Online marketplaces where vendors can rent out their products. Rental marketplaces can also have sub-niches, with the biggest ones being the holiday rental niche, equipment rental niche, and automobile rental niche. Other niches include fashion, furniture, outdoor gear, sports gear, audio-video supplies, HVAC supplies, and more. As rental workflows are vastly different from sales workflows, and include steps such as entering rental dates and submitting rental security, their development is also more complex.
Examples: AirBnb, United Rentals, Budget Car Rental, Outdoorsy
On a service marketplace, usually, two types of operational workflows are possible: direct hiring and job posting. The job posting marketplace also has a bidding module. These types of marketplaces connect diverse service professionals with service seekers, for example, programmers, digital marketers, business analysts, and even plumbers, electricians, roofers, and house movers, covering both blue-collar and white collar professionals.
Examples: UpWork, Fiverr, Thumbtack, Airtasker, TaskRabbit, Bark
These types of marketplaces offer quick commerce solutions by offering faster deliveries within a few minutes to a few hours. On hyperlocal delivery marketplaces, such as grocery delivery and liquor delivery, multiple warehouses are scattered across a city to ensure shorter delivery times.
Examples: Instacart, GrubHub, Dunzo, Postmates
Food delivery marketplaces are also hyperlocal delivery marketplaces with different user types. Instead of sellers and distributors, it is professional checks, restaurants, home kitchens, and cloud kitchens that register on the marketplace and upload their food menu. Customers can easily view the menu and get hot food delivered right to their doorsteps.
Examples: Uber Eats, DoorDash, Caviar
The meal kit delivery model is quite new in comparison to the aforementioned models. Instead of pre-cooked food, vendors send carefully packed raw ingredients in the pre-decided quantities suitable to cook a particular dish. The key benefit of such a model is that people aren’t required to go grocery shopping. They can simply unpack the kit and cook the meal with fresh ingredients. Meal kit marketplaces can also be of several types, including meal subscription marketplaces, healthy food marketplaces, and dietitian marketplaces.
Examples: HelloFresh, Blue Apron, Green Chef, Home Chef
On these marketplaces, tutors can sign up and offer one-on-one learning sessions and group sessions to students and independent learners. Usually, educational institutions rely on these marketplaces to deliver online lessons. Marked with features such as homework sharing, screen sharing, internal messaging, and a whiteboard, online tutoring marketplaces are developed to simulate classroom learning. Tutoring marketplaces can also belong to certain niches, such as skill learning, language learning, fitness marketplaces, etc.
Examples: Varsity Tutors, Wyzant, Preply, Tutor.com
Instead of live online tutoring, teachers and universities can create and upload different course materials on these marketplaces. Learners can browse the course they want to study and find pre-added study material on the marketplace. With the help of the material, they can study at their own pace.
Examples: Udemy, Coursera, Edx, LinkedIn Learning
On these marketplaces, customers can hail cabs and bike taxis for varying distances. Apart from this, some ride-hailing app companies also used to provide a cab-sharing option. The ride-hailing marketplace model is suitable for both inter-city mobility and long-distance travel. Different cab service providers and independent cab owners can sign up on these marketplaces to offer services.
Examples: Uber, Lyft, Gett, Bolt, Grab
In the digital era, where digital products, such as eBooks, games, songs, movies, and other digital products are highly relevant, entrepreneurs can capitalize on a digital products marketplace as well. On these marketplaces, no inventory will be required. Independent artists and producers can sign up and upload a copy of their digital products, and users can pay and download them. The marketplace owner primarily earns through a commission.
Examples: Google Play Store, App Store, Steam, Envato, Shutterstock
On classifieds marketplaces, different businesses and product owners can sign up and place their ads. Having the checkout option is not necessary on a classifieds marketplace, as viewers can directly reach out to product owners after viewing their ads. Thus, the marketplace owner can earn through commission charges (if the checkout option is available) or charge for a subscription package that allows owners to upload classified ads.
Examples: Craigslist, OfferUp, Nextdoor, Facebook Marketplace
If you have figured out a marketplace idea, the next step would be its implementation, which is inclusive of research, development, deployment, and maintenance. Back in those days, there weren’t many sources available to learn about all these stages, and entrepreneurs mostly had to learn everything through trial and error. However, one thing that has remained certain is that even after the emergence of newer development methods, the custom development approach still remains the most suited for developing powerful, resilient, and highly responsive marketplaces that truly meet your business vision.
Jumping right into development is a risky approach. After figuring out a marketplace idea, it is advised to do and rely on your market research. The research will be inclusive of your target audience, the consumer behavior, the competition, and the willingness to spend on your services.
For your research, several models such as PESTLE (Political, Economic, Social, Technological, Environmental, and Legal), SWOT (Strengths, Weaknesses, Opportunities, and Threats), and Porter’s 5 Ps (Political, Economic, Social, Technological, Environmental, and Legal) can be helpful. These will help you figure out the competitiveness and business dynamics of the target region.
Research journals and popular market research websites, such as Statista, Gartner, and Nielsen, can be used to figure out the market size. Nevertheless, the more appropriate approach is to do on-field research and find out the market size yourself. For this, you can conduct an on-field survey asking prospective customers about their willingness and the amount of money they would spend on your marketplace platform.
Survey a small number of people, asking how much they are willing to spend, and multiply the average by the number of customers facing the problem you aim to solve. Here, you get a better estimate of the market size.
Estimated Market Size = Amount of Money Customers are Willing to Spend x Number of Customers Facing the Problem |
The number of customers facing the same problem can also be derived from demographic factors like age, gender, region, occupation, etc. After completing the market research, use the following Business Model Canvas to visualize your entire business plan:
In the next step, you will need to figure out the features required in your MVP for market validation purposes. The features need to augment the business model, be it B2C/B2B sales, rental, tutoring, cab booking, or a service marketplace. The feature analysis can be done in two ways.
You can either hire an independent business analyst for consultation or share your idea with a reliable marketplace development company that can help.
The term tech stack refers to the technological framework you will be using to develop your marketplace. Selecting the right tech stack is important for several reasons:
The LAMP stack is the most budget-friendly tech stack on our list. It has been in the market for a long time and has a proven track record of developing resilient web apps. Using the Laravel framework also makes LAMP highly secure. In terms of speed and performance, LAMP can be easily relied on. Furthermore, experienced talent for the LAMP tech stack is easily available because of its longevity.
A newer tech stack in the market, but highly reliable for speedy development and providing a modern UI/UX. MERN stack uses JavaScript for both frontend and backend, which immensely helps reduce the development timeframe and the support required. Complemented with the React JavaScript framework, MERN is also able to provide dynamic interfaces. Despite using JavaScript on the frontend and backend, MERN development is costlier because of the high cost of developers.
The MEAN stack is similar to the MERN stack but provides strong structure and maintainability with the help of Angular. It is recommended for enterprise-level applications and SPAs as well. In terms of security, the MEAN stack is considered to be more secure than MERN, but it is slightly heavier. Because of a shortage of talent, MEAN development can be costlier, but it still remains the most secure option for enterprise-level development.
JAMstack makes use of JavaScript libraries, APIs, and different markup languages to create state-of-the-art frontends. These are mostly decoupled from the backend and can be used as headless marketplace management systems with the help of APIs. JAMstack provides the most flexibility but relies too much on third-party APIs, compromising the security of the marketplace.
After doing the market research and figuring out the business model, features, and tech stack, you can reach out to marketplace development companies or hire an in-house team of developers to work on your project.
To find a reliable development partner, look for the following criteria:
Your selected partner will rely on the Software Development Life Cycle (SDLC) process to execute your project. The SDLC process refers to the standardized framework of software and application development, which ensures time and cost-effective maintenance while maintaining the integrity and quality of the source code. Companies that adhere to the SDLC process deliver satisfying results with minimal cost overheads.
The SDLC methodologies that you can rely on for marketplace development are:
Under this methodology, a linear, straightforward approach is taken for marketplace development. This model strictly adheres to the SDLC process and develops the entire project as a whole instead of creating and iterating on an MVP. For waterfall development, the feature requirements must be clearly defined from the beginning. After the development process starts, no new features can be introduced without starting the entire development process from scratch.
The agile development approach builds the marketplace from an MVP through iterative development. It starts with the traditional phases of SDLC and includes feedback collection in the process. After receiving feedback from the early adopters, the development team improves the marketplace in multiple sprints. Each and every sprint or iteration lasts 1-2 weeks and enrolls 2-4 new features. Thus, new features can be easily introduced in agile development without restarting the entire process.
Developing a marketplace can be very costly in Western countries. However, with the right planning, the development cost can also be managed. Here we share a cost estimate for your marketplace project along with the various variables to consider to help you plan your development budget.
Small-sized marketplaces only have 5-20 landing pages, including the homepage, listing page, vendor sign-up page, about us page, contact us page, help, blog, etc. They also have 2 backend dashboards at maximum, one for the marketplace owner or the admin, and another one for the vendor. Note that such small marketplaces will not be accommodated with mobile apps.
Despite their small size, the number of features, especially for admin operations, can be high. These features mainly contribute to the overall costs.
Estimated Development Cost: $10,000 – $50,000
Medium-sized projects can have 20-50 pages, depending on the various requirements of the marketplace model and workflows. Usually, these projects also include mobile apps, which require separate development. In terms of the dashboard, a driver app can be added in mid-size marketplaces, such as those required in grocery delivery or food delivery operations. The marketplace owner may also install a few plugins or APIs in the project.
Estimated Development Cost: $50,000 – $200,000
Enterprise-level marketplace development projects are accompanied by complex requirements with proper workflow and feasibility planning. Agile methodology is also used to materialize these projects, which includes continuous development. The overall project lasts for years, accompanied by ongoing development and maintenance. The number of integrations, payment gateways, dashboards, user interfaces, and features can also be very high, further surging the cost of development.
Estimated Development Cost: $200,000 – $500,000
Marketplace development companies also offer various engagement models.
Get a dedicated team of experts working only on your project. You get a fixed number of web & mobile developers, UX/UI designers, quality analysts, and a project manager who carefully execute your project without interruptions from the projects of other clients. Dedicated teams ensure fast development and are suitable for all project sizes.
The overall cost of development is fixed under this model, and the team executes the project at a fast pace.
Under the staff augmentation model, you can personally interview and hire every single team member for your project. You can hire as many designers or developers as you want and let them collaborate with your in-house team of experts or developers from other companies.
The cost remains flexible as you only augment staff members. Instead of hiring the entire team from a single company, the model focuses on collaboration and augmentation instead.
Under the hourly development model, the marketplace development company works and charges for your project on an hourly basis. Designers, developers, managers, and quality analysts can all have varying hourly rates. This method is highly suited for agile development, where the actual timeline of the project or features required is not clearly defined, and payments are broken into multiple sprints.
The overall cost of development depends on the collective hours consumed by the project.
The hourly development rate also varies from country to country due to the industry’s reputation, the availability of the talent pool, and the cost of living.
Country | Hourly Development Rate |
USA | $50-$100 |
Canada | $50-$75 |
India | $20-$40 |
UK | $50-$75 |
Poland | $45-$70 |
Singapore | $40-$70 |
Philippines | $20-$40 |
Ukraine | $40-$70 |
France | $40-$70 |
Brazil | $30-$55 |
Argentina | $30-$55 |
Romania | $25-$50 |
Mexico | $30-$60 |
In the past few years, readymade marketplace solutions have also gained prominence. They offer quick and cost-effective deployment, and thus have gained immense popularity amongst business owners. However, there still exist some areas where readymade solutions have failed to compete with the traditional custom development approach. Despite requiring no programming to launch your marketplace platform, readymade solutions often overwhelm users with their complex interfaces and limitations that entrepreneurs eventually have to shift to custom marketplace development.
Below, we have pitted custom marketplace development against readymade marketplace software to help you determine which approach is more suitable for your requirements.
Aspect | Custom Marketplace Development | Readymade Marketplace Software |
Time to Launch | Longer timeline due to development from scratch | Faster setup with pre-built components |
Customization | Fully customizable to match exact business needs | Limited customization options. Only a handful readymade solutions are customizable |
Feature Set | Build only what you need; features tailored to your model | Comes with a generic set of features, may or may not be sufficient for your business |
Ownership & Control | Full ownership of source code and architecture | Limited control depending on license terms, especially in SaaS, whose license is revoked when you stop the recurring payments |
Scalability | Highly scalable when built with a long-term vision | Scalable within the bounds of the software’s design |
Maintenance | Requires dedicated resources for updates and bug fixes | Mostly dependent on the in-built security features |
Technical Expertise | Requires a strong technical team or vendor | Minimal technical knowledge is required to get started |
Third-Party Integration | Fully flexible; integrates with any external system or API | Limited to supported integrations only |
Security | Security can be built to match business and compliance needs | Comes with standard security protocols and best practices |
Time to MVP | Slower, but more tailored to your goals. Properly tried and tested | Quick MVP launch, but not tailored for the specific needs. Post-deployment customizations can be costly and will be handled by a third-party developer |
Ideal For | Unique business models, large enterprises, and long-term projects | Startups, SMEs, and those testing new ideas |
Selecting a method between custom development and readymade solutions can be difficult. Both these methods have some benefits and shortcomings. Thus, after classifying your requirements into the following three categories, you can select the appropriate method.
Be it cab booking, food delivery, B2B rentals, P2P marketplaces, or online tutoring platforms, the digital age is characterized by the convenience of these marketplaces. From finding a helping hand to selecting a product from thousands of options has become the reality today. As online shopping increases, it is expected to surge with a whopping CAGR of 15.80% in the projection period 2025-2030, marking an astonishing jump of approximately $11 trillion in growth.
Thus, stepping into the eCommerce industry with your own marketplace sounds like the right step. With increased preference towards marketplaces, favorable funding options, and multiple revenue generation streams, launching a marketplace is a highly lucrative business idea. The correct execution of your marketplace idea will also require proper planning and analysis. Doing competitive research will help you figure out the brand offerings, workflows, and key attraction points of the customers.
When it comes to development, preparing a clear list of features and drafting a simple and effective workflow will help. You can also create the SRS sheet with the help of a business analyst or opt for MVP development first to iteratively improve the marketplace based on customer feedback. Another option is to opt for a self-hosted marketplace solution and customize it to get the benefits of both custom marketplace development and readymade software.
The cost of marketplace development depends on various factors, including the country of development, method of development (agile vs waterfall), engagement model (fixed price and hourly), project size (small, medium, and large), and the selected tech stack.
In Asian countries, such as India, the Philippines, and Singapore, marketplace development can cost anywhere between $20-$80 per hour and $100,000 – $200,000 for a medium-sized project.
In Western countries, such as the USA, UK, Canada, France, Poland, etc., the same will cost you between $40-$120 per hour and $300,000 – $500,000 for medium-sized marketplace development.
Yes, eCommerce marketplaces are profitable. Their market size was $580.31 billion in 2024 and is expected to cross the $1 trillion mark in the next 5 years, marking a CAGR of 10.6% in the forecast period 2025-2030.
Apart from this, the following is the revenue generation report of the world’s most popular eCommerce marketplaces.
Marketplace | 2025 Revenue |
Amazon | ≈ $700 billion (projected full-year) |
Alibaba (incl. Taobao & Tmall) | ≈ ¥941 billion (~$130 billion USD) FY2024 |
Walmart Marketplace & eCommerce | FY 2025 total revenue: $681 billion (includes all segments) |
eBay | $10.31 billion TTM (ending Mar 31, 2025) |
Rakuten | $14.31 billion TTM (as of June 2025) |
Yes, it is possible to bootstrap a marketplace from your personal savings by selecting the right development method and engagement model. For this purpose, both readymade software and agile development are suited. Readymade marketplace solutions will cost you between $1,000-$3,000 for a lifetime, while agile development only requires you to invest the bare minimum for MVP development. The rest can be paid post-launch or with the addition of features in parts, instead of paying the entire marketplace development cost as a whole.
Custom marketplace development has various advantages, including flexibility in development and the choice of tech stack. Custom-developed marketplaces are highly tailored to market needs, more secure, give better performance, and come with custom workflows. With development methods, such as agile development, they are also very cost-effective.
Key Benefits of Custom Marketplace Development
Yes, the agile model is suitable for marketplace development, especially enterprise-level development. The agile development framework lets you validate the marketplace with an MVP and iterate on the same in smaller sprints. This helps you ensure a faster time to market while also providing the option to keep improving the software as per market needs, providing maximum resilience than all other development methods.
It is difficult to call any particular company the best, as all companies have different expertise and price points. While one company may be the best for your requirements, another may fit some other entrepreneurs’ requirements much better.
With that being said, there’s still a way to find a reliable marketplace development company.
On a marketplace, the chicken and the egg problem exists. Meaning, the number of vendors is directly proportional to the number of customers and vice versa. Without adding vendors, it is difficult to attract customers, and without customers, it is difficult to attract vendors.
However, there are still certain ways to help you onboard vendors:
Check out this blog to learn more approaches to add vendors to your marketplace.
There are multiple ways to monetize your marketplace, including sales commission, vendor subscription, paid listings, and display ads.
All innovation starts with an idea to solve real-world problems. At FATbit Technologies we are passionate about driving digital transformation to prepare businesses for a digital-first tomorrow. Let’s discuss your BIG idea NOW.
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