Last Updated: 30th June, 2023
The coronavirus has brought online grocery to the fore. The combination of buyers’ interest in avoiding public places, orders from the government to stay at home, and the continued need for groceries and other essential products has made online grocery delivery services like Instacart, Walmart, Amazon, Kroger, and more, indispensable. And, this segment of online grocery delivery services is only expected to grow at a CAGR of 20.52% during 2021-2026, i.e. online grocery sales are expected to reach 170 billion U.S dollars in 2026.
That said, there is a surge in grocery app downloads as they offer quality, convenience, and more speed at the same time, as consumers don’t have to go trudging around a conventional store. Covered in this blog, are insights on grocery delivery apps, features to be incorporated, and estimated development costs.
The frenetic pace of people using grocery delivery apps loaded with tap-and-collect facilities, multiple payment options, and same-day on-door deliveries have almost made the brick-and-mortars a refugee in their own land. Moreover, on-demand grocery delivery apps not only provide a smoother shopping experience & convenience to shoppers but also help businesses to grow their brand awareness and build customer loyalty. That’s why entrepreneurs are showing keen interest in setting up an online grocery store and building their own grocery delivery apps.
Shopping online through grocery apps is not something new but the current global situation has made it an absolute necessity. Here are some perks of using grocery shopping apps, as a response and recovery to Covid-19.
Ordering products using grocery ordering apps are an effective way to ensure social distancing. Moreover, it could prevent virus transmission by providing a safe and convenient shopping experience to users.
Grocery apps could play a crucial role in streamlining the grocery supply chain and managing product stocks which will help in reducing the wastage of grocery products.
Local independent grocers are the lifeline for the grocery delivery application. A Grocery shopping app could help small and mid-sized grocers in running their businesses in uncertain situations amidst the ongoing global pandemic.
Grocery delivery boy apps could contribute to global economic stability and provide an economic boost by generating job opportunities for daily wagers and delivery workers.
Delivery boy apps could ensure quick and timely delivery of products. Delivery boys will do all the leg work for you using grocery delivery apps and deliver what you need to your door.
A Grocery ordering app allows customers to buy groceries without leaving their homes. These apps are designed to make online grocery shopping an enjoyable experience for all buyers. A grocery buyer app lets the customers do online grocery shopping and provide home delivery services as per their preferred time. Here are some crucial features of a grocery shopping app:
The registration process should be simple and user-friendly. Giving instant access to customers via multiple social media profiles could be a great way to retain them and reap more visitors.
Integration of smart search in your on-demand grocery app is inevitable as it will help users to find preferred items with specific keywords without navigating through the entire app.
This feature will help a customer to save an item for future purchases. Customers can add grocery items to their wishlist and buy them later on.
It is an excellent feature for increasing cart value and reducing cart abandonment rates. Customers can share their shopping carts with their friends and family through the cart sharing feature.
This feature will display the recommended product list on the basis of the previous search preferences of the user. Moreover, providing targeted product recommendations could play a crucial role in increasing the average order value of your online store.
It is another must-have feature of a grocery shopping app that will help users to know what other brands are priced at for similar products. This feature will allow customers to compare similar products without making them leave the app.
This feature is also known as click and collect which enables shoppers to place an order online and schedule an in-store pick up as per their comfort.
From the order dispatch to the estimated time for delivery, this real-time tracking feature will help users to know the status of their order.
Adding a multilingual feature to your grocery shopping app can help you expand your customer base over multiple regions and stay ahead of your competitors.
It will help your grocery shoppers to select regularly used items quickly from their purchase history.
Adding a voice search to your grocery shopping app could play a key role in improving the user experience. It will allow users to use a voice command to place an order or find a product.
This allows the users to schedule their delivery in advance as per their convenience. The customers can select a delivery date for their order during the checkout process.
It is a great feature for increasing customer engagement and triggering app usage. Push notifications will allow you to update your customers about flash sales, ongoing deals & discounts, and much more.
Including multiple payment methods like cash on delivery, credit & debit cards, digital wallets, Net banking, etc. in your grocery app will make your customers feel the ease of getting payments done in a quick manner.
Most of the customers are always on the lookout for rebates and offers. So, the integration of discount coupon codes and loyalty reward programs will enhance user engagement and encourage them to purchase more.
This feature is vital for creating an exceptional shopping journey for consumers. A simplified checkout process will help users to place an order within a few easy steps and increase conversion rates.
With reviews & rating systems, customers can share their buying and browsing experiences. This feature will play a crucial role in building trust among customers.
A Grocery delivery app is designed to streamline the delivery process for all the grocery delivery staff; to ensure a seamless and on-time grocery delivery. Discussed below are some of the necessary features of a grocery delivery app:
The delivery boy can register in the grocery delivery app by filling up a few details like name, email id, and phone number. Once the delivery staff registers himself, he can log in the app anytime by using his username & password/OTP. You could also include social media profiles for providing instant app access.
This feature will help delivery staff in managing their profiles in an efficient manner. They can easily update their profile by adding personal details, uploading a profile picture, and adding bank account details.
This option will allow drivers to manage all their payments and virtual credits. Delivery staff can also check and manage the withdrawal requests with this feature.
The delivery agent will be able to check the number of orders placed, manage order delivery status, and accept or reject order requests.
These notifications will appear on the customer’s device when the order is placed or will be out for delivery. Buyers, vendors, and the delivery staff will receive order status emails, cancellation, funds & replacement requests emails, withdrawal request emails, gift card emails, share & earn emails, etc. with this feature.
It is one of the must-have features through which the delivery staff will get the location of the customer through GPS. The delivery boy can find the best route suggestions to make multiple deliveries easier using route optimization.
The delivery staff can check their order delivery history, how many orders they have delivered in a day, or even the total number of order requests to date.
This feature will help delivery drivers to keep a track of their earnings. Moreover, delivery staff will be able to transfer their earnings to their bank account as and when required.
This feature resolves the linguistic differences between buyers and delivery staff.
The overall cost of a grocery shopping or delivery app depends on numerous factors. Let’s have a look at the ones that influence the app development price the most:
Your app complexity and the number of features you’re willing to add will be the biggest cost drivers in your grocery app development.
The cost of your grocery app will highly depend on the number of app developers involved in the app development process. The price could also vary depending on the incorporation of niche developers and specialists.
In this modern era, android is the most used mobile platform with iOS following the suit. So, your choice of platform would play a major role in depicting the cost of your application.
The hourly rate charged by the developers fluctuates from region to region. This is because the availability of resources, expertise, and experience of the company varies significantly.
The above-written facts are more than enough to clarify the fact that developing an app from scratch is an arduous task that requires time & effort, along with huge capital investment to hire a development team. This is where an on-demand grocery solution like Growcer comes to save the day.
Growcer is a feature-packed eCommerce grocery software that has been developed by FATbit Technologies. It provides ready-made android & iOS mobile apps for buyers as well as delivery staff. Moreover, this impeccable grocery solution comes with web portals for admin, buyer, seller, and delivery staff that makes it a one-stop platform for creating an online eCommerce grocery website and launching a readymade grocery app at optimal prices. Benefits include:
The future of online grocery industry is highly lucrative. It is safe to say that the shift in consumer behavior has marked the golden era for grocery delivery marketplaces. Hence, investing in Grocery delivery mobile apps is going to be the way forward. So if as an entrepreneur, you are looking to develop grocery delivery apps, get in touch with us.
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