Keep reading to gain knowledge about the current grocery retail scenario and to understand how the spread of novel coronavirus has affected online grocery marketplaces.
COVID-19, a lethal and contagious virus has indeed shaken the whole wide world. With cases being reported almost daily due to the rapid spread of the virus, consumers have become more aware.
In an attempt to limit the exposure, consumers have started to make purchases for daily essentials via online grocery marketplaces. Major spikes in the online sale of particular grocery articles were noticed as shoppers feel instigated to stock up.
According to the recorded statistics, the U.S. dollar sales have gone up for various consumer goods. The sale for hand-sanitizers increased by 54%, for maintenance masks the sale jumped by 179%, while commodities such as aerosol disinfectants saw a spike in the sale by 19%. The total number of average daily users on e-grocery platforms rose up to 40,000 as a direct result of coronavirus.
Renowned on-demand grocery eCommerce giants such as Woolworths Supermarket reported: “We witnessed a sharp jump in the demand for pantry items with longer shelf life and various household staples recently. This has resulted in the partial shortage of stocks across many stores.” While many others such as Thrifty Foods and Walmart have responded on the topic and shared their concern on the impact of COVID-19 on eCommerce grocery businesses.
The total number of people who will be affected by COVID-19 remains unknown. But, the impact has brought the global stock market down. This is indicative of the fact that your business will suffer and the conversions will fall. Items such as toiletries, hand sanitizers, disinfectants, and packaged drinking water bottles are flying off the shelves, thus, minimizing supplies.
This has resulted in a sudden shortage in the availability of various commodities. An increase in the online sales of groceries was witnessed as people started making impulsive purchases to stock-up and prevent getting infected through physical contact.
As per BBC reports, “trials for curing coronavirus in affected humans have begun. However, it can take a year or more to determine its effectiveness. Pharmaceutical companies and clinical laboratories are working against time to test the effectiveness of the vaccine and decimate COVID-19.”
Government authorities all over the world are taking proactive steps to combat COVID-19 (coronavirus) and eradicate it. Scientists are putting all efforts to fast-track research and ascertain the effectiveness of the preventative vaccine. However, even after vigorous research, the vastness of the pandemic remains unknown.
As an outcome of the quick spread of the viral infection, people have become skeptical about visiting traditional grocery stores and making purchases to avoid any physical contact.
In an attempt to navigate this lethal flare-up, grocery eCommerce marketplaces need to brainstorm and devise strategies to restore the confidence of the grocery shoppers. Along with the critical evaluation of the persistent demand and transition in the consumer’s buying habits, a strong framework that can handle the influx of orders and meet customer’s demands is required.
Apart from this, eCommerce marketplaces will also have to reconsider their current delivery strategies. Following a dependable approach like keeping the customers informed with clear and precise information about the available products might impact their grocery purchasing habits.
Amidst the spread of the COVID-19 pandemic, grocery retailers are experiencing a trail of challenges. Some of them have been enlisted below.
Since the degree of the impact is not yet clear, the grocery industry will continue to witness a shortfall in the supply chain of consumer goods. Food stocks are breaking all records as the fear of the viral infection looms. Organizations will have to revise their stocking capacity and eCommerce grocery business operations to meet consumer demands.
With new coronavirus cases being reported each day, grocery delivery service providers have now started making zero contact drop-offs in an attempt to minimize exposure to germs causing infection. The importance of making drone deliveries at such times has also been highlighted. It is a reasonable measure that can help curb the spread of COVID-19.
Recently, amidst the coronavirus chaos, a Beijing based online food ordering company “Meituan” invented the unique concept of making contact-less deliveries. It is compulsory for the delivery staff to wear face masks while making door-to-door deliveries. They can simply leave the parcel at the door-step of the consumers informing them about the same using automated SMS text messaging and online communication channels.
Shoppers have become cautious since the rise of this viral infection. Grocery businesses have to thus focus on the practical application of these delivery methods to ensure on-time delivery of groceries and meeting consumer demands.
The cure for preventing coronavirus infection has not yet been discovered. However, there are certain steps that will help avoid any exposure to the virus. Since COVID-19 is a contagious disease, there are certain steps that a person can take to avoid the spread of the infection.
Take a look at the below mentioned precautionary measures that you must follow to prevent COVID-19.
According to the World Health Organization (WHO), the most common symptoms of coronavirus are:
If you or someone you know is experiencing the above-mentioned symptoms, then it is suggested to isolate yourself and critically monitor the symptoms. Make sure you contact a learned practitioner as soon as possible. The doctor will examine the symptoms and ascertain if tests for COVID-19 need to be performed.
Coronavirus (COVID-19) has raised a global health emergency. Under such circumstances, eCommerce grocery businesses must emphasize on increasing their Corporate Social Responsibility (CSR) practices. Organizations should focus on inventing strategies keeping the safety of their employees and the end-customers in mind. Growcer- a grocery eCommerce solution suggests following all precautionary tips diligently.
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