GoCustom package comes with 1 year support for handling bugs and errorts for server side scripting. GoQuick package comes with 1 month support for bugs and errors.
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What kind of support / how much support is included?
- Last update:
- 2013-12-07 12:35
- Author:
- FATbit Chef
- Revision:
- 1.0
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- On which CMS Yo!Deals script based? When it is a custom development, on which frameworks is it based (such as Symphony, Zend..).
- Do we have access to the files on the server?
- Can we manipulate the layout 100%?
- Can we install the script on our own server?
- Can we modify the scripts?
- Do you have the "Reservation" function like Groupon ? http://www.groupon.com/reserve/washington-dc
- Do you have integrated Facebook app. as well?
- What does the affiliate & representative's site do? How does it benefit my site?
- SMS - can you integrate SMS functions when customer has successfully made their purchase, and system will automatically send an sms to customers with the link to redeem.
- How is Yo!Deals system better than other clones?
- We have multiple Merchants - we want each Merchant to have access to their account and would be able to upload deals on their own. Is that possible?
- We (admin) should be able to review the deal before it's published. Is that possible?
- We want Merchants to be able to upload different kind of material (images, videos....)
- We want Merchants to be able to upload creative galleries (more than one creative per deal)
- We want different options for limiting each deal: by time; by number of coupons/items in stock and unlimited.
- We want to show the list of all deals of a particular Merchant - is that possible?
- Is it possible to apply a dedicated design to all deals from a specific Merchant? The goal is to uniquely brand the Merchant's deals.
- Is it possible to detect the user's location based on the IP and to show them geographically appropriate deal of the day?
- Is it possible to distinct deals according to location (different towns / regions)? If yes, how is it done?
- Is it possible to apply categories to the deals and browse the deals through different categories? Is it possible to add new, edit existing categories?
- Is it possible to apply unique design layout to the category listing pages / offers from a category?
- Is it possible to skin each deal page separately?
- How many skins you want to have in this system?
- Is there a CMS available? What kind of content can we edit through CMS? Only page content or also the user interface elements?
- Is there a banner management solution included or an integration supported?
- Is it possible to follow up on customers?
- We want to limit access to the page only to registered users. Non registered users can only access landing page. Is that possible?
- What kind of user registration is supported (registration form / Facebook,....?)
- Is there any referral system available (to incentive users to invite friends to the site)?
- What kinds of incentive mechanisms are available (gift coupons, promo codes, loyalty program...?)
- We want to be able to run the site in different countries - each country has it's own language and own domain. Can we do this through one system or should we set separate systems for each country?
- How can we make translations of the user interface? Is this CMS based or should we edit resource files?
- What is the procedure to apply our own design layout?
- Is there an iPhone / Android / BB app available? What is the process of putting it to the market / customize it?
- Can we customize the invoice elements? How can we do this?
- Can we export all transactions in a single file to import to ERP?
- Which payment processors are supported by default?
- What are the possibilities of adding an unsupported payment provider?
- Can we store masked credit cards numbers in order to allow frictionless shopping experience for 2nd and further purchases?
- What kind of support / how much support is included?
- Are there developers available to help us with integration of new features / customization? If yes, what is the cost of your most experienced ones?
- Am I going to be the license owner?
- Since GoCustom package includes a customize design, can I provide you an example of another daily deal web site to start with?
- Does SSL comes with the package or do I have to buy one? (SSL VeriSign Secured, Truste, McAfee, Hacker Save)
- What server configuration is required to host Yo!Deals daily deals system?
- Am I going to receive a software tutorial to learn every aspect for efficient use?
- Is there any transaction fees to be paid to your company, such a sales based commission?
- Will be my logo printed also on the vouchers?
- Can I enter the following statements based on my business structure: Terms and Conditions, Privacy and Policy, How it Works, etc.
- What is the price for iPhone and Android apps?
- Do you offer mobile apps for Android and iOS? Do you have a demo link for me to test it out?
- What information is required from my side after placing the order?
- How to add categories?
- Where to find the robots.txt file?
- How much the cost to customize the design of front end?
- Why my setup is not running smoothly?
- How to add "Featured Deals Categories" on the homepage?
- How to change the header image and also how to edit and remove “Latest Products”?
- How to remove or delete merchant under Admin account?
- How to remove deals in Admin?
- How can I add and remove “Top Vendors” on the Homepage?
- How to add and remove language “Spanish”?
- After rejecting the deals I still cannot remove the merchant if the deal is still there.
- How to change or remove the default banner on the homepage (present on demo system)?
- How to make Facebook login work?
- How will I know the number of deals does the Merchant published?
- Why there is NO transaction History record in Merchant Account Area?
- On deal detail page, count of purchase should have 1 transaction here but it says 0 purchased – I purchased one deal but it still says 0.
- Under my Vouchers (registered user account area) – Recently order status is coming pending
- I am unable to add credit card. How to add it?
- My HTTPS settings are not yet done. How to do it?
- What is deal wise transaction?
- What do you mean by Instant deals?
- What is tipping point?
- How do you change the red on the footer?
- How do you change the words in the header and photo?
- I need to install some sub-domains for testing purpose, for example: www.yourcompany.com beta. yourcompany.com test. yourcompany.com alpha. yourcompany.com *. yourcompany.com Can I do it? Or should I request you update my license?
- What kind of PHP support should I use among the following options? FastCGI CGI Apache
- Should I put 777 to contained files too or JUST only to directories?
- Does /database.bak/ not exist?
- Please advise if there is any way to upload the products using bulk upload csv or xml file.
- If I decide to run this platform on a different url what would be the process. It has the same cpanel access.
- Is there a way to delete all countries except United States and also remove all states that are not in United States?
- How to change the home page images?
- On Email Templates and website footer, Can we do this? "© 2015, YoDeals. All Rights Reserved.". Can we update this to read: "© 2015, My Company. All Rights Reserved."
- What are deal bucks?
- Want to earn more deal bucks? What is it?
- How can I change the time zone (Admin area)?
- How can I change the content on different pages like FAQs, Terms, About Us, Privacy, Press, Jobs and Affiliates?
- How does the voucher redemption process work?
- Do you have a mobile app version?
- Can we integrate Yo!Deals with a WordPress site somehow?
- Which payment gateways are available in YoDeals?
- What is included in Yo!Deals GoCustom Package?
- Do you have a mobile application for Yo!Deals System?
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