{"id":19239,"date":"2018-05-04T15:32:56","date_gmt":"2018-05-04T10:02:56","guid":{"rendered":"https:\/\/www.fatbit.com\/fab\/?p=19239"},"modified":"2025-11-17T12:46:46","modified_gmt":"2025-11-17T07:16:46","slug":"good-human-resource-professional-traits","status":"publish","type":"post","link":"https:\/\/www.fatbit.com\/fab\/good-human-resource-professional-traits\/","title":{"rendered":"Human Resource: The Bedrock of Trust, Growth and Work Culture"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">It is no brainer why Google, Facebook, Apple make to every list of top 10-100 companies to work. These are the names revered not just for innovation but for their work culture, trust and people policies. And, who&#8217;s behind them to ensure they build it, and build it right?\u00a0 H<\/span><span style=\"font-weight: 400;\">uman Resource- is the answer; they are the superheroes who make things work.\u00a0<\/span><\/p>\n<p>People in this department are\u00a0<span style=\"font-weight: 400;\">responsible for founding each layer right \u00a0to nurture Trust, Growth and Culture of an organization.\u00a0Be it Facebook, Apple or any size business around the world,\u00a0<\/span><span style=\"font-weight: 400;\">Human resource management is the paladin of organizational values- it is this department that companies hold responsible for their growth and harmony. For decades, their role was largely identified with compliance based work and record keeping but that\u2019s changing with technology in their hands. They can handle traditional responsibilities in a faster and better way, so HR managers of this era are known as People Manager, L&amp;D Expert, Culture Expert, Talent Acquisition Manager, Headhunters, etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s take a look at the major responsibilities around which HR goals are established.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">-Recruitment &amp; Training<br \/>\n<\/span><span style=\"font-weight: 400;\">-Ensuring Compliance with Laws<br \/>\n<\/span><span style=\"font-weight: 400;\">-Salary Determination, Performance Review and Appraisal<br \/>\n<\/span><span style=\"font-weight: 400;\">-Employee Engagement<br \/>\n<\/span><span style=\"font-weight: 400;\">-Policy Development<br \/>\n<\/span><span style=\"font-weight: 400;\">-And, this,<br \/>\n<\/span><span style=\"font-weight: 400;\">-This,<br \/>\n<\/span><span style=\"font-weight: 400;\">-And, more\u2026<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The list is long.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The role and responsibilities of HR may outwardly seem like some plus-minus game, but the challenges involved and the goals set by organizations <\/span><span style=\"font-weight: 400;\">make it nothing short of an ordeal<\/span><span style=\"font-weight: 400;\">. It\u2019s neither about \u201cjust\u201d managing people. The function of an HR manager in this day and age is more about fostering trust, growth and great culture in an organization.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So hiring an HR manager should not be just about searching for a well-groomed MBA with a decked out CV. They will end up playing chatbots who says \u2018Hi\u2019 before you try to reach out, and keeps giving answers nowhere close to the question.<\/span><\/p>\n<p><span style=\"color: #00ccff;\"><i>Bonus for HRs: Don\u2019t be the talkbot employees love to hate- you can be their superhero.<\/i><\/span><\/p>\n<p><span style=\"font-weight: 400;\">To become an organized body of people functioning for a collective goal, it\u2019s a must to have few policies in place. The set of formal rules and guidelines helps HR department hire, train, assess, and reward employees. Apart from facilitating smooth functioning, policies lead to perception. And, who\u2019s responsible for the implementation of policies- none other than the HR department.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now the question is- Who\u2019s that ideal human resource manager for this significant role in an organization? Certainly someone who can trounce the chatbot notions and universally cracked jokes (beliefs and complaints) about HRs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What does it take to be the one?<\/span><span style=\"font-weight: 400;\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This question is not just for the companies searching for HRs but for those too who see human resource as a career and aspire to reach the heights of success in this vertical. Working as a part of the human resource department calls for more than the structural eligibility.<\/span><\/p>\n<h2>An HR is a people person who,<\/h2>\n<ul>\n<li><span style=\"font-weight: 400;\">knows the nuances of communication and sees organizational values as sacrosanct<\/span><\/li>\n<li>can align themselves <span style=\"font-weight: 400;\">with the Vision, Mission, and Objectives of the organization<\/span><\/li>\n<li>thinks (and acts) knowing that each of their actions lead to creating a work environment<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Human resource departments bereft of the above-said skills and approach are as good as elevators with no buttons.<\/span><\/p>\n<p><b>One has to be a living combination of <\/b><b>Attitude, Competence, and Execution to deliver what the role of HR truly asks for. <\/b><b>And, this applies to most of the areas- strategic, operational, succession or any other sorts.<\/b><\/p>\n<h2>Attitude<\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s the attitude of HR personnel that makes them act right in the worst of conditions; be it handling the acidic employees or listening to day-to-day rants. All of HR\u2019s role, responsibilities boil down to one action- doing the right thing, at the right time, with the right people.<\/span><\/p>\n<h2>Competence<\/h2>\n<p><span style=\"font-weight: 400;\">Competence is a vast terrain and subject to individual skills, exposure and knowledge. When it comes to HR, you can term it as the ability to manage, technical expertise unique to an organization, behavior, judgment ability, quality control, reliability, problem solving ability, etc. Competence enables one to take actions in various circumstances, thereby making the job easier.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if you have a plan or an idea that you think is needed at this hour, you must also have the ability to get the top management buy into it. Being in the position of HR manager, you are responsible for settling people issues, formalizing policies and bringing changes to facets that can halt company&#8217;s growth. <\/span><span style=\"font-weight: 400;\">As a human resource manager, you should know-<\/span><\/p>\n<ul>\n<li>When is the time to warn and reward?<\/li>\n<li>Who needs to stay and who should be shown the exit door?<\/li>\n<li>What kind of skills are required to achieve organizational goals?<\/li>\n<li>When is the right time to hire?<\/li>\n<li>When (and Why) someone seems to be disengaged?<\/li>\n<li>When employees are not aligned with organization&#8217;s Vision\/Culture\/Objectives?<\/li>\n<li>Who\u2019s the bad apple that\u2019s killing the company culture?<\/li>\n<li>Which initiatives need to be taken to drive team performance?<\/li>\n<\/ul>\n<h2>Disciplined execution<\/h2>\n<p>Disciplined execution is a must in all areas- be it holding regular meetings or performance reviews. Your constant efforts will result into small accomplishments everyday leading to the big picture. When you&#8217;re taking a new employee through or interviewing an applicant, it\u2019s your responsibility to make it an experience worth cherishing <b>EVERY TIME.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Complying with policies and nurturing behaviors is a constant job. Even if you are on it diligently, it may go unnoticed at times. But, one job, one task, one guideline that you miss in process, will never go unnoticed- that\u2019s how the job of HR is. The tasks missed, undelivered or vainly carried dismantle set processes and such constant misses eventually impact an organization as a whole.<\/span><\/p>\n<p><b>Not just the building block of an organization, HRs are the connecting link between employees and employer<\/b><\/p>\n<p><span style=\"font-weight: 400;\">As an HR representative, you will get various moments when you can paint the employer image in employees\u2019 minds and this is when you introduce your organization to them. Be it an exit interview or a warning, you can make the most of it to lay a strong company foundation. Hear it from <\/span>Human Resource Advisor, Rashmi Dixit<span style=\"font-weight: 400;\">, about important insights she drew from an exit interview (the image below).<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"grey-border aligncenter wp-image-19246 size-full\" src=\"https:\/\/www.fatbit.com\/fab\/wp-content\/uploads\/2018\/04\/Takeaway-from-Exit-interview-HR-Tips.png\" alt=\"Takeaway from Exit interview- HR Tips\" width=\"552\" height=\"536\" srcset=\"https:\/\/www.fatbit.com\/fab\/wp-content\/uploads\/2018\/04\/Takeaway-from-Exit-interview-HR-Tips.png 552w, https:\/\/www.fatbit.com\/fab\/wp-content\/uploads\/2018\/04\/Takeaway-from-Exit-interview-HR-Tips-300x291.png 300w\" sizes=\"(max-width: 552px) 100vw, 552px\" \/><\/p>\n<h2>Culture<\/h2>\n<p>HRs is the connecting link between employees and employer. It\u2019s their duty to ensure that each member of the company is also growing along with organizational growth. For long term sustenance and growth of an organization, it\u2019s important that employees feel valuable and like a part of company\u2019s journey. By ensuring their growth, a company takes its first step towards breeding trust. Everything from perks, feedbacks, appraisals to retentions, plays major role in it, and since everything is handled by HR department, it\u2019s their ability to deliver as per the set goals, that matters.<\/p>\n<p><span style=\"font-weight: 400;\">An organization invests in HR because it\u2019s this department that dedicatedly takes the charge of inculcating values and fostering a culture. In due course, this culture makes it easier for top management to keep multiple people aligned with company goals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Good work culture also breeds loyalty and oneness, which is the most significant factor for scaling up. For instance, whenever you send out a new message to your employees, you want to be heard and understood by all in one way. No organization can expect to be heard by 100s-1000s of people at once, in the same way. But, if they\u2019ve some connectivity and commonality, it will pass through most of the employees in their own informal networks (and ways). You can\u2019t imagine to have 100\/100 people contributing to a healthy work culture, but thinking about 50\/100 is but a necessity. You can&#8217;t afford to have less than it. Hiring leaders and such 50 links is the major responsibility of HR department.<\/span><\/p>\n<h2>Conduct<\/h2>\n<p><span style=\"font-weight: 400;\">HRs maintain discipline in many ways and it&#8217;s their actions, their association with employees that keeps employees connected with their employer. So their conduct matters a lot. How HRs come across an employee makes a difference to their day to day conversations and engagements.<\/span><\/p>\n<h2>Few More Tips For HRs<\/h2>\n<ul>\n<li>Take your demeanor seriously- keep it deferential yet decidedly determined.<\/li>\n<li>Improve quality of hiring strategy so that more smart and talented people desire to be hired- make the employer brand strong<strong>.\u00a0\u00a0<\/strong><\/li>\n<li>There will always be people trying to crumble your morale- stay positive and immune from those few.<\/li>\n<li>Let them know- it\u2019s embarrassing. If something is inappropriate, let them know, \u201cyour feedback\/request is difficult to discuss\u201d. Don\u2019t make it more awkward by falling short of words.<\/li>\n<li>Never delay tough decisions and hard conversations- it\u2019s human nature to want to delay having <span style=\"text-decoration: underline;\">a <\/span>tough conversation with an employee with a bad attitude. But that only makes things worse.<\/li>\n<li>Always put emphasis on the positive- even the negative conversations have a purpose that will positively affect your organization so focus on that only.<\/li>\n<li>Let people rant a bit- you\u2019ll regularly come across people who will try to justify or defend something after you\u2019ve finished. Let them do a bit and don\u2019t bother about it- you\u2019ll lose nothing and they\u2019ll feel heard.<\/li>\n<li>Don&#8217;t overuse \u201cYou\u201d in conversations- using \u201cyou\u201d in conversations (especially the bitter ones) will only drag the conversation and within seconds you might find yourself struggling to come out of that black hole of conversation.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u201cYou\u201d puts responsibility on the person and invites for a fight. It\u2019s OK to use it once or twice but don\u2019t overexploit it if you want to avoid negativity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead of saying, \u201cYou take too many leaves and it\u2019s known to everyone in the company\u201d, say, \u201cWe need to discuss your leave habits as that\u2019s becoming a serious issue\u201d.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Meet your team regularly- It helps keep everyone on the same page. Personal meetings are important, be it within HR department or of HRs with other teams. It may sound clich\u00e9 as meetings to most of us mean boring agendas and typical conversations- but they aren&#8217;t. Patrick Lencioni defines it the best in his book \u2018Death By Meeting\u2019. He says, <\/span><\/li>\n<\/ul>\n<p><span style=\"color: #00ccff;\"><i><span style=\"font-weight: 400;\">\u201cThe greatest myth that exists about meetings is that they are inherently bad\u2026But the fact is, bad meetings are a reflection of bad leaders.\u201d<br \/>\n<\/span><\/i><\/span><\/p>\n<p><span style=\"color: #00ccff;\"><span style=\"font-weight: 400;\">Another one by him<\/span><i><span style=\"font-weight: 400;\">, \u201cbad meetings start with the attitudes and approaches of the people who lead and take part in them\u201d<\/span><\/i><\/span><\/p>\n<p><span style=\"font-weight: 400;\">So again, it\u2019s your attitude and approach that makes the difference.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Keep your mails\/ conversations result oriented- try using, \u201cI\u2019m bringing this up because&#8230;\u201d instead of beating about the bush while talking out a matter or communicating something important.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In the end, we must admit that a company is made of people, not policies. Accomplishment of organizational goals totally depends on your workforce, their attitude, their competence and their willingness. So whatever structure you create to make multiple people work toward certain end has to be people focused. If you want to be big, build a company, if you want to be successful build your team. To have creative, diligent and focused people on team, first invest in your HR department as they are the ones actually participating in their training, hiring, retention (or firing for that matter). They choose the people who will lead your workforce tomorrow, so they must be aligned with your goals first.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is no brainer why Google, Facebook, Apple make to every list of top 10-100 companies to work. These are the names revered not just for innovation but for their work culture, trust and people policies. And, Human Resource is responsible for founding each layer right  to nurture Trust, Growth and Culture of an organization.<\/p>\n","protected":false},"author":2,"featured_media":19279,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Human Resource: The Backbone of Trust, Growth and Work Culture<\/title>\n<meta name=\"description\" content=\"What are the role and responsibilities of HR and how their performance paves a way for success or failure of an organization? This post offers useful tips for both the top management and HRs. 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Connect with him on Twitter @CEO_FATbit","url":"https:\/\/www.fatbit.com\/fab\/author\/manishbhalla\/"}]}},"_links":{"self":[{"href":"https:\/\/www.fatbit.com\/fab\/wp-json\/wp\/v2\/posts\/19239"}],"collection":[{"href":"https:\/\/www.fatbit.com\/fab\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fatbit.com\/fab\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fatbit.com\/fab\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fatbit.com\/fab\/wp-json\/wp\/v2\/comments?post=19239"}],"version-history":[{"count":1,"href":"https:\/\/www.fatbit.com\/fab\/wp-json\/wp\/v2\/posts\/19239\/revisions"}],"predecessor-version":[{"id":37500,"href":"https:\/\/www.fatbit.com\/fab\/wp-json\/wp\/v2\/posts\/19239\/revisions\/37500"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fatbit.com\/fab\/wp-json\/wp\/v2\/media\/19279"}],"wp:attachment":[{"href":"https:\/\/www.fatbit.com\/fab\/wp-json\/wp\/v2\/media?parent=19239"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fatbit.com\/fab\/wp-json\/wp\/v2\/categories?post=19239"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fatbit.com\/fab\/wp-json\/wp\/v2\/tags?post=19239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}