We spent considerable time to gain the understanding of broad patterns of the diamond trading industry. We extensively researched to have a tight grip on the domain knowledge and created a rich database capturing all the critical facets of a diamond persona; Culet, Culet condition, Shape, Color(No BGM), Carat, Clarity, Fluorescence certificate grade, DLF rank, inclusions (Table, Eye clean, Side, Open Inclusions), Luster, Finishing, Extra facet, Table, Pavilion, Crown, Girdle, Shades amongst others.
To capture the pain points, opportunity areas, different viewpoints and to have a better understanding of the variables critical for diamond trading, we drove our design sprints with HMW( How Might We ) sessions:
We synthesised the research findings from these HMW sessions into actionable insights and created a strategic implementation roadmap. Over a few weeks, we went ahead in full steam to develop an initial high-fidelity prototype, front-end only covering the functionalities like diamonds search, diamonds comparison, filters, bid calculator, diamond details screen and essential admin functionalities.
The high fidelity prototypes helped us think ahead for all possible use cases and select the right technology architecture. We customized Yo!Kart and implemented agile practices to identify the blind spots and worked on them quickly. Working at breakneck speed, we developed the application MVP (Minimum Viable Product) application and helped UNI make its first appearance at the Hong Kong International show 2018. UNI opened its online diamond trading platform's MVP to professional diamantaires, diamond manufacturers, buyers and sellers.
After the successful MVP launch, We worked to scale up the solution by developing functionalities pivoted around the essential use cases across the diamond value chain for B2B and B2C chapters. We implemented DevOps and CICD (Continuous Integration and Continuous Delivery) to shore up the continuous and faster rollout of application features. Over three years (2019-2021) we closely collaborated with U.N.I Technologies to achieve the following:
Automatically generate and alert customers (Phone, text message or email) of their order information once the planning is complete.
Ability to look at diamonds from different angles with 360-degree advanced diamond display functionality.
Graphical display for average price trends for a particular segment.
Ability to place a memo order to rent the diamond. Features to handle memo notifications and manage orders.
Information regarding stone location and delivery time estimates.
Compare diamonds across trusted vendors (Retail chain, independent seller).
Search and filter stones with the help of over 50 plus filters.
Launched a diamond price calculator app that uses an advanced machine learning algorithm to provide the most accurate diamond prices. This calculator uses wholesale diamond prices, sales data and stone's 4C's (Carat, Cut, Colour and Clarity) to precisely calculate the prices.
Team FATbit delivered a complete Back-office Management Engine connected with a secure logistic solution (Malca Amit) with intelligent scheduling and dispatch capabilities, So any vendor (Retail chain and independent seller) can have his/her inventory sold over UNI with 100% availability and crucial trust.
U.N.I Technologies delivered seven-plus successful digital tenders and trade shows on the global scale.
U.N.I Technologies has become the only company worldwide with the cloud solution, infrastructure and logistical capacity to aggregate and consolidate any size of diamond demand from multiple suppliers, evaluate and carry out quality checks for retail clients, and then complete the sales and secure delivery process through to the final buyer.